Privacy Policy

Information Collection

We collect only the information necessary to provide and improve our services. This includes names, email addresses, and phone numbers.

We do not sell, rent, or share this information with third parties.

Use of Information

Data is used solely for communicating with you as the intended party. Specific purposes include:

• Providing and maintaining our services
• Managing user accounts
• Performing contracts
• Contacting users about updates
• Offering news and special offers
• Managing requests

SMS Disclosure

Users who contact us via SMS agree to receive recurring messages. Text messaging originator opt-in data and consent will not be shared with any third parties or affiliates for marketing or promotional purposes.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

Message & data rates may apply. Reply STOP to opt-out.

Information Disclosure

Limited circumstances allow disclosure, including:

• With user consent
• Enforcing our Terms of Service
• Partners with non-disclosure agreements
• Legal requirements and subpoenas
• Suspected fraud or illegal activities
• Business acquisitions or mergers

Data Management

• Data retention occurs only as long as necessary
• International transfers are secured
• Cookies are described in the next section; users can also control them via browser settings

Cookies & Advertising Measurement

On our public website pages (home, services, care, careers, contact and similar informational pages) we use the following tools:

• Site analytics. First-party analytics (PostHog) measures page views and clicks on our public pages so we can improve the site. It does not record sessions, does not collect form entries, and is not linked to your identity.
• Advertising measurement, only with your consent. If you choose "Accept" on our cookie notice, we load Google Tag Manager, which may run Google Ads and Meta (Facebook/Instagram) tags to measure whether our advertising brought you to the site and whether you called us or requested a free assessment. If you choose "Decline", make no choice, or your browser sends a Global Privacy Control signal, these tags are not loaded.
• Where they never run. None of these tools run on our sign-in page, the family or staff portals, or the confirmation page shown after you submit a request for care. Nothing you type into a form is ever shared with an advertising platform, and we do not share health information with advertisers.
• Your choice. Your cookie-notice choice is stored in a cookie on your device for up to one year. Clearing your browser's cookies for sabalcare.com lets you choose again.

Your Rights

You have the right to access, correct, or delete your information. To exercise these rights, please contact us:

Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the "Last updated" date.